Privacy Policy

• Profile details (name, phone, email, age, gender)
• User content (posts, comments, likes, reviews)
• Transaction details (orders, payments, refunds)
• Device & app usage data (IP address, location, crash logs)

• To provide and improve shopping & video experiences
• To process orders, payments, and refunds
• To connect creators, sellers, and buyers
• To send order updates, promotions, and app notifications
• To detect fraud, abuse, or violations of guidelines

• Trusted third-party services (payments, delivery partners)
• Sellers/creators (to fulfill your order or commission)
• Government/regulatory bodies if legally required
• We never sell your personal information to advertisers

We use encryption, secure servers, and regular monitoring to protect your data.

• Access and update your account info
• Request deletion of your account
• Manage notification and privacy settings anytime

At ReelKart, the safety of children is our top priority. We are committed to protecting minors from sexual abuse and exploitation while using our platform.

1. Reporting Concerns

Users can report any content or behavior that may be inappropriate for minors directly within the app. To report:

• Tap the "Report" button on the relevant video, post, or profile.
• Provide as much detail as possible to help us investigate.

Our team reviews all reports promptly and takes necessary actions, including content removal, account suspension, or notifying authorities.

2. Prevention Measures

ReelKart has implemented strict measures to prevent child sexual abuse material (CSAM) from appearing on the platform:

• Automated detection systems to flag inappropriate content.
• Human review by trained moderators.
• Content restrictions to prevent minors from accessing adult content.
• Age verification checks where applicable.

3. Compliance with Laws

ReelKart complies with all applicable child protection laws, including:

• Regional laws in India and other markets we operate in.
• International standards such as COPPA (Children's Online Privacy Protection Act) where applicable.

All reports of suspected child sexual abuse are forwarded to the appropriate regional and national authorities for investigation.

4. Education and Guidance

Parents and guardians are encouraged to:

• Monitor app usage.
• Use in-app safety features like content filters and reporting tools.
• Educate children about online safety and responsible social media use.

5. Contact for Child Safety Concerns

For questions or concerns about child sexual abuse material (CSAM) prevention on ReelKart, contact:

Email: support@reelkart.shop

We are ready to provide detailed information about our child protection practices and compliance measures.

For detailed information about our child safety standards and protection measures, please visit our dedicated Child Safety page.